Terms of service

Terms of Service

Last Updated: 22nd March 2025

Welcome to Schloo! These Terms of Service govern your use of our website (schloo.com) and the purchase of our print-on-demand journals and related products. By accessing or using our site, you agree to be bound by these terms.

1. General Terms 

  • You must be at least 18 years old or have parental/guardian permission to use this site.

  • By placing an order, you confirm that all information provided is accurate.

  • We reserve the right to refuse service to anyone for any reason at any time.

2. Orders & Payment

  • All orders are final and processed immediately upon payment.

  • Prices are subject to change without notice.

  • We accept payment via Shopify-approved methods. Transactions are secure and encrypted.

3. No Refunds or Returns

  • Due to the print-on-demand nature of our products, all sales are final.

  • We do not offer refunds, returns, or exchanges, except in cases of damaged or defective items (see Section 4).

4. Damaged or Defective Products

  • If you receive a defective or misprinted item, email SchlooXpress@outlook.com within 7 days of delivery with:

    • Order number

    • Clear photos of the issue

    • Description of the problem

  • If the issue is verified, we will provide a free replacement.

5. Shipping & Delivery

  • We are not responsible for delays, lost shipments, or incorrect addresses entered at checkout.

  • Shipping times are estimates and may vary due to carrier delays.

6. Intellectual Property

  • All content on Schloo (including designs, text, and images) is owned by Schloo and may not be copied, distributed, or used without permission.

7. Limitation of Liability

  • We are not responsible for any indirect, incidental, or consequential damages related to your use of our products.

8. Changes to Terms

  • We reserve the right to update these Terms of Service at any time. Your continued use of the website means you accept any changes.

9. Contact Information

For any questions, contact us at SchlooXpress@outlook.com.

By purchasing from Schloo, you acknowledge and agree to these Terms of Service.